who knows about CUSTOMER RELATIONSHIP MANAGEMENT (CRM) and how to make a career in it?

hey guys and gals, i am totally interested in CRM. i wanted to know what skills are needed to get into this career. by my research the main companies in CRM are MICROSOFT, SIEBEL, PEOPLESOFT, SAP, ORACLE, E.PHIPANY, ET AL. the question is about functional level CRM:

1. What skills are needed to get into CRM as a career?

2. Which company's CRM to go for and Why?

3. What are the prospects of CRM in UK?



all the best. people. Thank you.